The word ‘DERMAN’ meaning strength, solution, cure was set up in Hackney in 1991 by members of the Turkish, Turkish Cypriot and Kurdish communities in partnership with local GPs and the health authority.

Derman provides a range of health-related services to Kurdish, Turkish, Turkish Cypriot and Eastern European Turkish people mainly refugees and asylum seekers mainly in Hackney.


Their services include Bi-Lingual Health Advocacy, Counselling/Psychological Therapies, Mental Health Recovery Support, Welfare Rights Advice and Community Support Navigation for individuals and families.

More than 4,000 people benefit from our services and we hold around 15,000 one to one / telephone support sessions for our clients every single year.

“Due to my language barrier I do get a lot of difficulties when I need to deal with my benefit issues. Derman’s Welfare Rights Service is the only free, accessible, professional and Turkish speaking service in the Hackney Borough. I have been getting benefit and help from this service in last couple of years. When I had an accident I had to stop my work and health advocate referred me to Welfare Rights Service at Derman. The adviser helped me to claim ESA and explained me the eligibility rules and procedure of this benefit. I have been receiving ESA for about last two year. I have been also advised that due to my severe mobility restriction, I would be eligible for Disable Person’s Freedom Pass. The Adviser helped me to fill in an application form for that then I got my Freedom Pass. I and my family got a lot of benefit and help from this service in years. I wish this service will continue and help to our communities for further years.”

Service user, Female/59

Derman is part of the Hackney Information Advice Consortium offering social welfare advice based at  Shoreditch Park GP surgery, as well as a weekly telephone advice service.


Shoreditch Park surgery – delivered on Wednesday From 9-12

Telephone advice: Friday 9:30 -1pm on 0207 7397026

Main Office:
DERMAN The Basement, 66 New North Road,
London N1 6TG

Tel: 020 7613 5944
020 7739 7893


Key Contacts:

Nursel Tas – CEO

Zafer Kursun – Operations manager