While completing our community outreach work we spoke with Phylissa, a 75 year old Hackney resident based in Stamford Hill area, to support her in registering with the GP Online Services.

Phylissia is part Patient Network Group in Hackney and attended the information session last month and was very interested in our project and was very keen to register.

She found it difficult to register at the information session due to the amount of people in attendance and felt she needed it explained in a little more detail.

The Patient Online Project team took Phylissia through registration and gave her the additional support she needed.

Phylissia is now a user of GP services online!

“We don’t do modern technology and if I have to call my GP surgery for an appointment then we will.”