Earlier this month we caught up with Raymond, a Hackney resident based in Springfield, to find out more about his experiences registering and using the GP Online Services.

“I registered with patient online services as a result of becoming increasingly frustrated with booking appointments and accessing GP services over the telephone. When I called my surgery over the telephone it was always engaged and when I did get through there was never any appointments available.

Being able to access patient online services allows me to book appointments day or night, order repeat prescriptions and overall make accessing what I need to in my GP practice so much quicker.

I use the service up to five times a month depending on my health needs and overall it makes my experience of gaining access to my GP stress-free.” Raymond, Hackney resident.