Earlier this month we met sisters Leni and Fadim at Elsdale Street Practice while completing our registration and information stall.

Leni was registered at Elsdale Street Practice and Fadim is registered at Lower Clapton Street Practice, both were initially uneasy in using online services but through discussions with the team and understanding better what the GP online services can offer they are know registered and actively using the online platform to book appointments and order repeat prescriptions.

"I had not heard of the service before, so i was interested to hear form the Patient Online Project team." "My English is not the best and I was nervous to begin using the online service"

''Through the support of my sister and my family I feel more confident in using services online'' Leni, Hackney resident

(Leni and Fadim names have changed on their request)